AI Assistants for Product and Machinery Catalogs

Industrial catalogs are where assistants prove their worth. Specs, variants, and compatibility live in dense tables and PDFs; buyers need the one sentence that confirms a decision. Here’s how to build a cited assistant that supports technical customers without burning your team.

How AI (and Seekdown) Solves It

1. Unify every product source. Seekdown ingests websites, catalogs, PDFs, and APIs into governed collections so answers stay scoped to the facts you trust.
2. Serve strict, cited responses. Retrieval, summarization, and tone controls ensure every AI answer cites the right SKU page or spec sheet—no hallucinations.
3. Guide conversions automatically. Intent-aware starters and CTAs route shoppers to quotes, carts, or humans the moment confidence dips.
4. Measure and improve. Built-in analytics expose intent coverage, low-confidence gaps, and assisted revenue so you can prove ROI and iterate weekly.

The Catalog Reality

• Specs are correct but hard to find fast.
• Pre‑sales and support answer the same questions repeatedly.
• Errors (wrong mount, out‑of‑range usage) create returns and delays.

What a Good Catalog Assistant Does

• Answers in 2–4 lines with citations to spec tables and guides.
• Clarifies variants via follow‑ups (rail size, voltage, environment).
• Offers next steps: add compatible accessories, request a quote, open a case.

Set Up in Three Steps

1) Connect Sources

• Product pages, spec PDFs, compatibility charts, mounting guides, warranty.
• Group into collections: Catalog, Policies, Troubleshooting.

2) Strict, Cited Answers

• Enforce “from sources only.” If missing, say “I don’t know” and link the closest doc.
• Keep answers short; users can scan your citations if they need more.

3) UX for Decisions

• Starters: “Will Model X fit 42mm rails?” “Operating temperature for Pro kit?”
• Follow‑ups: environment, rail size, voltage.
• CTAs: add mount/accessory; book a diagnostic; request a quote.

Example Flows

Compatibility

• User: “Will Model X fit 42mm rails?” → short yes/no + adapter note + mounting guide link.

Environment

• User: “Outdoor camera in −10°C?” → temperature range + IP rating + weather hood accessory.

Replacement

• User: “Spare parts for Motor A?” → kit list + link to parts diagram.

Metrics That Matter

• First‑contact resolution on top catalog intents.
• Deflection of repetitive spec/compatibility tickets.
• Conversion assist: accessory/cart actions after answers.

Why Seekdown Fits Catalogs

• Table extraction so the assistant can quote exact cells.
• Collections and strict policies to prevent guesses.
• Fast embed with mobile‑friendly follow‑ups.

Your docs already hold the truth. A cited assistant makes it effortless—for customers and your team—to use it.

Launch your assistant