Frequently Asked Questions

What is Seekdown?

Seekdown is a platform for creating and deploying AI assistants, enabling organizations to enhance their customer engagement and automate tasks.

How can Seekdown help my organization?

It can improve user experience using your websites and applications, assist in data capture and analysis, monitor competitors, and track business opportunities.

What types of AI assistants can I create with Seekdown?

You can create content-driven AI assistants that answer FAQs and manage document retrieval seamlessly online.

What is the pricing model for Seekdown?

Seekdown offers various pricing tiers, including a free option for basic use and a premium tier for complex deployments.

How do I configure an AI assistant?

Set up a data capture job, run it, view the stored data, configure the assistant, and embed it into your website or application.

Can I customize the AI assistant’s responses?

Yes, you can set parameters like bot name, avatar, behavior, and customize how it responds to queries.

What data formats are supported by Seekdown?

It supports various formats including JSON, CSV, HTML, and Excel for data retrieval and output.

How does Seekdown capture web content?

By configuring AI-assisted web crawlers that can periodically retrieve data from assigned websites.

Is it possible to monitor competitors using Seekdown?

Yes, you can build assistants to analyze competitor websites and gain insights into their strategies.

What are RAG solutions in Seekdown?

They refer to 'retrieve and generate' solutions that allow content-centric AI assistants to provide relevant responses.

Is there a limit to the number of assistants I can create?

The number of assistants you can create depends on the chosen pricing tier; the premium tier allows for unlimited assistants.

What types of companies use Seekdown?

Organizations looking to innovate customer interaction, enhance data processing, and gain market insights are primary users.

How often can I update the data captured by Seekdown?

Data capture jobs can be scheduled periodically to ensure the information is up-to-date.

Do I need programming skills to use Seekdown?

Basic technical knowledge is helpful, but the platform is designed to be user-friendly for non-technical users as well.

Can I retrieve information from APIs using Seekdown?

Yes, you can capture and index data from REST APIs as part of the content retrieval process.